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The cost of using a collection agency depends on several factors, including the type of debt, the age of the debt, and the agency’s pricing structure. Collection agencies typically charge in one of two ways: contingency fees or flat fees.

Contingency Fees (Percentage-Based Pricing)

Most collection agencies operate on a contingency fee basis, meaning they only get paid if they successfully recover the debt. The agency takes a percentage of the amount collected, which can range from 15% to 50% depending on various factors:

  • Newer debts (less than 90 days past due): Typically 15% to 30% of the collected amount. For instance, New York Institute of Technology notes that if an account is forwarded to a collection agency, the additional fees may constitute 33% to 50% of the principal amount due.
  • Older debts (over six months past due): Often 30% to 50%, as these debts are harder to collect.
  • Small business or consumer debts: Tend to have higher fees than large corporate debts.
  • Legal action required: If a case needs to go to court, fees may exceed 50% to cover legal costs.

Flat Fees (Fixed Pricing)

Some agencies offer flat-fee pricing, where businesses pay a one-time upfront fee for the agency to attempt collections. This option is usually less expensive and may range from $10 to $50 per account. However, this method is generally used for low-risk debts or early-stage collections where recovery is more likely.

Additional Fees

In some cases, agencies may charge additional fees for extra services, such as:

  • Legal fees if litigation is necessary.
  • Skip tracing fees to locate hard-to-find debtors.
  • Credit reporting fees to report unpaid debts to credit bureaus.

Choosing the Right Collection Agency

Before hiring a collection agency, businesses should carefully review the contract terms, success rates, and fee structures. A reputable agency will provide transparent pricing and ensure compliance with the Fair Debt Collection Practices Act (FDCPA).

If you’re considering using a collection agency and need guidance on selecting the right one for your business, contact us today for a consultation. We can help you navigate your options and make an informed decision.

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